FAQs

To help you better understand our services, here are answers to some common questions about rapid prototyping and parts manufacturing.

1faq
1: I would like to know your business scope and what products are exported?

GEEKEE Company is a professional manufacturer specializing in the design and manufacture of precision parts, inspection and assembly jigs, CNC machining centers and CNC automatic lathe products. The exported products are mainly based on the drawings provided by the customer, the processing and production of raw materials, not limited to a certain product.

2: Are you a factory or a trading company? Do you have the capacity for mass production?

We are factory direct sales, with many experienced engineers and more than 200 employees. We have factories in Shenzhen and Chengdu respectively. Our company has more than 120 CNC production equipment, large-scale production capacity, various testing equipment and professional quality inspection personnel, which can ensure product quality and meet customers' large-scale orders.

3: How can I get an offer?

"First, you need to provide the order drawings. You can provide product drawings in PDF format. If you provide STEP or IGS, it will be better.. Our engineers will review the drawings to formulate a set of production processes, and we will make corresponding quotations based on this. This stage will take a certain amount of time, please wait patiently. Quotation methods: EXW, FOB, CIF, etc. Generally, we use FOB to quote foreign trade.
Of course, if you don't have drawings, whether you can provide samples, we can copy and provide you with a better solution. Send us pictures or drafts with product sizes. We can also try to make CAD or 3D files for you. "

4: If I provide you with the drawings, can you guarantee that the drawings will not be leaked?

We will keep the drawing information strictly confidential and leak it to a third party without permission. Willing to accept the signing of a non-disclosure agreement if necessary.

5: Can we get some samples before mass production?

Of course, you can contact us. (Need to pay a certain amount of materials and freight, we are willing to refund in mass production)

6: What are the terms of payment? How long is the delivery time?

We accept 50% as a deposit for payment. When the goods are ready, we take photos or videos for your inspection, support third-party inspection and then ship, and then you can pay the balance. For small batch orders, we accept Paypal, and the commission will be added to the order. T/T is preferred for large orders. Delivery time is related to parts. Generally, proofing takes 1-2 weeks and mass production takes 3-4 weeks. For more information, see us.

7: If you receive inferior products, how will you solve them?

In fact, we will not produce inferior products. We will strictly control the production progress to ensure the production of products that meet the requirements. Before the goods are delivered, they will go through a special inspection workshop and pack them after they are confirmed to be correct. If any mistakes are inevitable, please take photos and contact our customer service. We will remake and reissue the parts as quickly as possible.

Subsequent additions and deletions will be made.